Questions

Yes. Usenet isn’t part of the setup steps, but you can add Easynews, or TorBox Usenet with your own indexer, in the AIOStreams editor. You bring your own Usenet account.

Portsyde is a hosted personal media server. You keep your sources and services where they already are, configure them with your own managed AIOStreams and AIOMetadata, and connect your Jellyfin-compatible apps. Nothing to install, nothing to keep running at home.

No. Portsyde holds no media. It includes optional public discovery catalogs and connects the sources and services you already have to the apps you already use. Playback goes straight from the source to your device.

Yes. Your Portsyde setup includes personal AIOStreams and AIOMetadata configurations, hosted and managed for you. Use them to configure your streams, catalogs, metadata, and tracking without deploying your own server.

Yes. The pieces are open source, so you can run and maintain your own setup. Portsyde is the maintained, hosted version.

Bring your own supported playback service and its API key, plus a TMDB API key for movie and TV metadata. The setup guide walks you through connecting them. Any subscriptions required by your playback service or player are separate from Portsyde.

Yes. Connect MDBList or Simkl to sync your watch activity and progress across supported apps, including Continue Watching. Primary-user connections are available on Free and Plus. Plus lets each household profile with separate history connect its own Simkl and MDBList accounts from Household → Trackers.

Connect your Jellyfin-compatible apps. Use Atlas, Odin or another supported player on Apple TV, iPhone and iPad, Mac, Android TV, Android and Web. Copy the server address, username and password from Setup. Features such as Quick Connect and switching profiles depend on the app.

Copy the server address, username and password from Setup into your player. For a Plus household profile, open Household and choose Connect beside that person to see their sign-in details.

Sign-in for a TV, without typing a password on a remote. The app shows a six-digit code, you approve it from your phone or from your Portsyde dashboard, and the TV signs itself in. Quick Connect is included on every plan.

With Plus, open Setup → Household and choose Connect beside a person. Use the server address and username shown there. Use your setup password. If the profile has a PIN, add a slash and the PIN after the password, like password/1234. Choosing or switching profiles looks different in each player. The account owner manages every profile.

Plus includes up to 6 total profiles, including the primary user, with separate watch histories, optional PINs, avatars and saved preferences. You also get up to 35 sources and priority email support. Both plans include collection presets, Quick Connect, and supported tracker connections. Plus is $29.99/year, or $3.99/month.

No. Free includes one primary user and no additional profiles. Plus includes up to six total household profiles: your primary user and five additional people. Each person can have their own Portsyde collections, separate history, their own Simkl and MDBList connections, an optional PIN, an avatar and saved preferences.

Your first Plus trial lasts 7 days. Signup is Free with no card; choose Start Plus trial in Billing and add a card through Stripe to try Plus. Cancel before the trial ends to avoid a charge. Otherwise your selected price is charged when it ends. The trial is available once per account.

Free uses one home region in the US. Plus serves each screen from the nearest available region, whether you are at home or travelling.

Yes. The credentials you give us for your own services are encrypted, and we never see your media: Portsyde holds none of it, and playback runs from the source to your device rather than through us.

Cancel any time from your dashboard; Plus stays active until the end of the period you have paid for, then the account returns to Free. A first annual purchase can be refunded in full within 3 days.

Free accounts have community support and the setup guides. Plus accounts also have priority email support at support@portsyde.com, answered by the people who build Portsyde.

From Account in your Portsyde dashboard. Deleting removes your configuration: your sources, services and catalogs, and ends any subscription. Your own services are untouched; they were never ours to change.