Pricing
Free includes one primary user and 5 sources. Plus includes up to 6 total profiles, separate watch histories, 35 sources and priority email support.
Your personal setup, with one primary user and no extra profiles.
$0forever
Free forever.
Everything in Free, plus personal profiles for your household.
$29.99/year
Billed once a year.
Free needs no card. Your first Plus trial lasts 7 days and requires a card. Cancel before it ends to avoid a charge.
Already subscribed? Your existing rate stays in place while your subscription remains active.
Side by side
Compare profile limits, sources and the features included in both plans.
| What you get | Free | Plus |
|---|---|---|
| Total users | One primary user | Up to 6, including the primary user |
| Additional household profiles | Not included | Up to 5 |
| Separate household watch histories | Not included | Included |
| Profile PIN protection | Primary user | Every profile |
| Copy settings between profiles | Not included | Included |
| Server routing | One US home region | Nearest available region |
| Sources | Up to 5 | Up to 35 |
| Supported Jellyfin-compatible apps | Included | Included |
| Collection presets and connected lists | Included | Included |
| Pair a TV with a code | Included | Included |
| MDBList and Simkl connections | Included | Included |
| Managed AIOStreams and AIOMetadata | Included | Included |
| Support | Community | Priority email |
Billing
Your existing subscription keeps its current rate while it remains active. If it ends and you subscribe again, the current prices apply. Check Billing for your actual rate.
No. Free includes one primary user and no additional profiles. Plus includes up to six total household profiles: your primary user and five additional people. Each person can have their own Portsyde collections, separate history, their own Simkl and MDBList connections, an optional PIN, an avatar and saved preferences.
Set up household profilesSignup is Free. Your first Plus trial lasts 7 days and requires a card at checkout. Unless you cancel before it ends, billing starts when the trial ends at $29.99/year or $3.99/month, whichever you pick. Accounts that have already used a trial are charged when they subscribe. Billing repeats each period until you cancel.
Nothing is charged to start your first Plus trial, but Stripe collects a card. Cancel before the 7 days end and you will not be charged. Otherwise Stripe charges your selected monthly or yearly price when the trial ends.
Cancel any time from Billing in your dashboard. Plus keeps running until the end of the period you have already paid for, and the account then returns to Free on its own.
A first annual purchase can be refunded in full within 3 days. After that, and for monthly billing, a cancellation stops the next charge rather than refunding the current one. If the price drops after you paid, your next renewal uses the new price; we do not refund the difference.
Read the refund policyYour setup and watch history stay saved. Free includes your primary user and up to 5 sources. Additional household profiles pause when Plus ends and return when you resubscribe. Remove any sources above the Free allowance before saving source changes.
Prices are shown before any tax that applies where you live. Anything owed is worked out at checkout and shown to you before you pay.
Everything else, from apps and sign-in to regions and privacy, is on the questions page.